Legal

Privacy Policy

Last updated: July 1, 2026

1. Introduction

Primepay, LLC (“Primepay,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our payment processing services. By using our services, you agree to the practices described in this policy.

2. Information We Collect

We may collect the following types of information:

  • Contact information such as your name, email address, phone number, and business details.

  • Payment and transaction information necessary to process payments and provide our services.

  • Technical information including IP address, browser type, device details, and usage data.

  • Any information you voluntarily provide when contacting us or requesting support.

3. How We Use Your Information

We use the information we collect to:

  • Provide, operate, and maintain our payment processing services.

  • Process transactions and send related information such as confirmations and receipts.

  • Respond to your inquiries and provide customer support.

  • Improve our website, products, and services.

  • Comply with legal and regulatory obligations.

4. Sharing of Information

We do not sell your personal information. We may share your information with trusted service providers who assist us in operating our business, processing payments, or complying with legal requirements. These parties are obligated to protect your information and use it only for the purposes we specify.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, loss, or misuse. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

6. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes described in this policy, comply with our legal obligations, resolve disputes, and enforce our agreements.

7. Your Rights

Depending on your location, you may have the right to:

  • Access the personal information we hold about you.

  • Request correction or deletion of your information.

  • Object to or restrict certain processing of your information.

  • Withdraw consent where processing is based on consent.

8. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to enhance your experience, analyze usage, and improve our services. You can control cookies through your browser settings, though disabling them may affect certain features of the site.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites and encourage you to review their privacy policies before providing any information.

10. Children’s Privacy

Our services are not directed to individuals under the age of 18, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can remove it.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically to stay informed about how we protect your information.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact Primepay, LLC at info@goprimepay.com.